Tuesday 24 June 2014

Services Offered By Virtual PA

Do you have a long list to do which never ends? Are you spending long time completing administration tasks which drives you crazy? Losing business by not focusing on your core business? The only solution to all your above mentioned problems is hiring a virtual pa.

There are a range of tasks a virtual pa can assist with which includes completing research and reporting, qualifying leads, managing email enquiries, sending emails, newsletters, invoice to the clients, managing the project, creating presentations, back office support, diary and travel management in short keeping your company organized. When you work with virtual pa, you can be assured to deal with someone who has the right qualification, right experience, and the right attitude.

Many companies first point of contact with the potential clients is a telephone call. Hence, it is primarily important to deal with every call in helpful and professional manner. The telephone answering service will answer and manage all your calls. The receptionist at the telephone answering service will answer each and every call in your company’s name. The owner of the company can remain up-to-date with the latest happenings by listening to the voicemail messages. The telephone answering service can be delivered in multiple languages, and can be based in any part of the country.

The outbound telemarketing services helps in identification of new business opportunities, thus enabling the companies to grow. The motivated telemarketing and highly experienced team will work with you in generating new leads in addition to new business opportunities. The most important advantage of outbound b2b telemarketing is that they do not charge on the time spend calling but, charge on the basis of the appointments which they set.

Wednesday 11 June 2014

Business Strategy of Live Answering Services

When a customer calls your office, you will have to talk to that customer and understand his or her requirements. If no one picks up the customer call, there are high chances that the customer will never call back again. Customer calls are very important because they can bring in new businesses. If you don’t have manpower to answer customer calls, then you will have to look at some services like a live answering service.

These services are very similar to the call centre where the customer calls are directed to the customer call centre. However, there is difference with the live phone answering services. These services generally supplement the office processes and they are generally hired only on a need basis. You will have to pay only for the calls that the live phone answering service takes or forwards.

Such call answering services are also involved in services such as outbound b2b telemarketing, but their primary focus is on call answering services. These services are unique because the call centre is in the UK and only local people are hired to answer the calls. Even if your office is locked, the live call answering service will answer your calls. So, this means that even if you get customer calls on Sundays, you will have someone answering the calls.

These call answering services have become so popular that even business owners have started using virtual pa or virtual personal assistant services. Since there are thousands of virtual pa services in the UK, business owners need to research and find out the best for their company.