Tuesday, 24 June 2014

Services Offered By Virtual PA

Do you have a long list to do which never ends? Are you spending long time completing administration tasks which drives you crazy? Losing business by not focusing on your core business? The only solution to all your above mentioned problems is hiring a virtual pa.

There are a range of tasks a virtual pa can assist with which includes completing research and reporting, qualifying leads, managing email enquiries, sending emails, newsletters, invoice to the clients, managing the project, creating presentations, back office support, diary and travel management in short keeping your company organized. When you work with virtual pa, you can be assured to deal with someone who has the right qualification, right experience, and the right attitude.

Many companies first point of contact with the potential clients is a telephone call. Hence, it is primarily important to deal with every call in helpful and professional manner. The telephone answering service will answer and manage all your calls. The receptionist at the telephone answering service will answer each and every call in your company’s name. The owner of the company can remain up-to-date with the latest happenings by listening to the voicemail messages. The telephone answering service can be delivered in multiple languages, and can be based in any part of the country.

The outbound telemarketing services helps in identification of new business opportunities, thus enabling the companies to grow. The motivated telemarketing and highly experienced team will work with you in generating new leads in addition to new business opportunities. The most important advantage of outbound b2b telemarketing is that they do not charge on the time spend calling but, charge on the basis of the appointments which they set.

Wednesday, 11 June 2014

Business Strategy of Live Answering Services

When a customer calls your office, you will have to talk to that customer and understand his or her requirements. If no one picks up the customer call, there are high chances that the customer will never call back again. Customer calls are very important because they can bring in new businesses. If you don’t have manpower to answer customer calls, then you will have to look at some services like a live answering service.

These services are very similar to the call centre where the customer calls are directed to the customer call centre. However, there is difference with the live phone answering services. These services generally supplement the office processes and they are generally hired only on a need basis. You will have to pay only for the calls that the live phone answering service takes or forwards.

Such call answering services are also involved in services such as outbound b2b telemarketing, but their primary focus is on call answering services. These services are unique because the call centre is in the UK and only local people are hired to answer the calls. Even if your office is locked, the live call answering service will answer your calls. So, this means that even if you get customer calls on Sundays, you will have someone answering the calls.

These call answering services have become so popular that even business owners have started using virtual pa or virtual personal assistant services. Since there are thousands of virtual pa services in the UK, business owners need to research and find out the best for their company.

Monday, 12 May 2014

Is Virtual Office a Good Option?

With the advancement in technology, the traditional way of running business with a perfect office set up is shunning away giving a new breach to the use of virtual office option. Virtual office doesn’t mean doing away with your office address, numbers, fax, etc. but, it means enjoying all the facilities virtually through cyber space. It reduces the stress of a typical working environment.

To make up your mind regarding whether it is a good option for your business, let’s have a look at some of the noticeable benefits of using virtual office London service.

• Establishing a virtual office provides you more possibility for physical activities throughout the day and reduces the mental stress which you would otherwise go through in a typical office environment.

• A virtual office with call answering service UK saves your time and reduces the risk of losing your prospects. It responds efficiently to your calls and helps in outbound b2b telemarketing.

• It provides a prestigious business and mailing address for your company with proper virtual assistance and IT support.

This option is ideal for you to explore new market in new location at an affordable cost. It also helps to reduce pollution for better environment.

Friday, 4 April 2014

Why to Consider Using a Virtual Receptionist?

Though the world is advancing in technology, some of the companies are still reluctant when it comes to using the benefits of modern technologies such as virtual receptionist services. Many of the entrepreneurs think it is better to hire a physical assistant than using the virtual receptionist services. However, there are a number of benefits that businesses derive from using virtual receptionist rather than hiring a physical helper.

Virtual receptionists are one of the most cost effective ways to manage your business, especially for those businesses that have limited space or resources. If you’re still unable to decide whether virtual receptionist service is for your business or not, then some of the points here will help you make up your mind.

Saves time and money

Hiring a full-time in-house receptionist requires both time and money to be trained. However, virtual receptionist services guarantees that they are fully trained and you just need to pay a fixed fee for the services you require.

Available 7/24/365 with flexible working terms

They are always available and there is no fear of them being unavailable on holidays or because of illness. These receptionists are also very flexible and can be customised based on your individual needs.

Excellent customer service

This virtual receptionist approach provides a good impression to your clients as you can speak to a real person, rather than relying on voice mail. They response well to your customer queries and reduces the fear of losing your prospects.

Virtual receptionist or telephone answering service companies also provide a wide range of services including customer care and support, order fulfilling, email, call answering service, etc. to help your company grow in a professional way.